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Privacy Policy

This Privacy Policy describes how CivScore ("we," "us," or "our") collects, uses, and protects your information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data practices.

By using CivScore, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you sign in with Google, we collect your email address, display name, and profile photo (optional)
  • Quiz Data: Your quiz scores, answers, and progress when you choose to save results
  • Course Progress: Information about your learning progress and completed courses
  • Country Selection: Optional country information for localized content and leaderboards

1.2 Information We Collect Automatically

  • Usage Data: Pages visited, time spent on the platform, quiz attempts
  • Cookies and Tracking: We do not use cookies or tracking technologies for advertising purposes

2. How We Use Your Information

We use the collected information for the following purposes:

  • • Provide and maintain our quiz and learning services
  • • Display your scores on leaderboards (with your chosen display name)
  • • Save your progress and preferences for future visits
  • • Personalize content based on your country and language preferences
  • • Improve our platform, content, and user experience
  • • Ensure platform security and prevent abuse
  • • Comply with legal obligations
  • • Communicate with you about your account and our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party services necessary for our operations (e.g., Firebase for data storage)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Leaderboard Display: Your display name and scores are publicly visible on leaderboards

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

  • • Quiz scores and progress are retained until you delete your account
  • • Account information is retained while your account is active
  • • Usage analytics are anonymized and retained for up to 2 years for platform improvement

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a structured format
  • Opt-out: Withdraw consent for non-essential data processing
  • Account Deletion: Delete your account and all associated data

To exercise these rights, contact us using the information provided below.

7. Third-Party Services

We use the following third-party services:

  • Firebase (Google): For authentication, data storage, and hosting. Firebase has its own privacy policy.
  • Google Sign-In: For secure user authentication

These services have their own privacy policies, and we encourage you to review them.

8. Security

We implement industry-standard security measures to protect your information:

  • • Encryption of data in transit (HTTPS) and at rest
  • • Secure authentication through Google Sign-In
  • • Regular security audits and updates
  • • Restricted access to personal data
  • • Anti-scraping and anti-abuse measures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

9. Children's Privacy

CivScore is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of CivScore after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: cshelp@ujwalc.com.np
Website: cs.ujwalc.com.np

Last updated: October 2024